Comments on: Hiring and Retaining a Good Front Office Team

By: Pitch Invasion Contributors Bring the Goods: Favorites From 2009 | Pitch Invasion

Mon, 28 Dec 2009 17:32:59 +0000

[...] more uniquely, one who loves doing so. I thought his piece on “creating tribalism” , on hiring front office staff and on putting together a winning team were particularly informative for those of us who only [...]

By: Assembling and Retaining a Good Team in MLS | Pitch Invasion

Assembling and Retaining a Good Team in MLS | Pitch Invasion — Wed, 30 Sep 2009 17:00:42 +0000

[...] week we discussed the keys to assembling and retaining good personnel for a successful front office. This week, we will take a similar look at building and retaining a [...]

By: peterwilt

peterwilt — Tue, 29 Sep 2009 01:40:04 +0000

FFE, if this is true, this is indeed a great loss. Not only for Maria who i know counted on that commission, but for the Fire as i’m sure many of her contacts were buying Fire tickets simply, because she was the one asking for the sale. i’m very sorry to hear that.

By: FFE

FFE — Tue, 29 Sep 2009 00:23:18 +0000

It’s practically a crime but Maria Gabino’s no longer given compensation for her sales work. Years of contacts and connections flushed down the toilet.

By: csar

csar — Thu, 24 Sep 2009 03:32:14 +0000

This Wilt guy seems to know what he is talking about. As a matter of fact, the soccer team I pull for (Chicago Fire) could use someone like that………….err, oh wait, never mind. If only Andrew Hauptmann knew what he is missing. What a debacle that front office has become. Klopas seems to be the only guy in the organization who knows anything.

What a shame.

By: Daily Dose: September 23rd, 2009. | The Offside

Daily Dose: September 23rd, 2009. | The Offside — Thu, 24 Sep 2009 02:39:16 +0000

[...] Attacking the footballing front office. (Pitch Invasion) [...]

By: Chris

Chris — Thu, 24 Sep 2009 00:08:03 +0000

“Create a culture of transparency, trust, empowerment and sense of ownership with honest and open communication”

I found out today that the Fire deleted their “Chicago Fire Season Ticket Holders” group on facebook because apparently people were posting complaints in response to the 2010 Fuel the Fire Season Ticket Holder renewals.

Have you ever seen something so crazy?

Can you think of 1 single reason why the Fire doesn’t have someone representing them on BigSoccer who can respond to fan questions/problems, or at least give the *reason* behind why some problems with the Fire experience seem to never get better (food service for the club seats, concession lines, problems with getting out of the stadium etc).

Great article BTW

By: Elizabeth Currie

Elizabeth Currie — Wed, 23 Sep 2009 21:41:42 +0000

I ended up getting a full time job through the same temp agency. But everyone was super nice!

By: peterwilt

peterwilt — Wed, 23 Sep 2009 21:39:48 +0000

Liz, No…did he?

By: Freddie’s Sleeping Arrangements, Saragosa’s Ban and other Rave Green Links You’ll Want to Read - - The Offside - Seattle soccer blog MLS

Wed, 23 Sep 2009 21:31:30 +0000

[...] an article by former Chicago Fire GM and current CEO of WPS’s Chicago Red Stars about “Hiring and Retaining a Good Front Office Team.” If nothing else, it will make you appreciate what Sounders FC has accomplished in its [...]